IT/Helpdesk Intern (w/m/d)

Position Description:

We are looking for an IT/Helpdesk Intern (w/m/d) to join our Munich team.

In this role, you are expected to be responsible for:

• Handling customer service requests
• Operating system, application software installation and application support
• The client software and hardware of the system, the fault diagnosis and troubleshooting
• Virus protection work
• The client network fault diagnosis and exclusion
• Daily installation, change, upgrade service
• Email account and access
• Remote maintenance
• Service request processing and IT notification
• According to the service request input helpdesk application and processing or monitoring events in life cycle
• Feedback the event handling works to users, and regularly reports the work of helpdesk

Following qualifications and abilities are expected for this role:

• Current studies (Bachelor or master) in IT-engineering or any IT related field
• Fluent German and English language skills
• Excellent IT knowledge (hard- and software) in common applications (Email, Microsoft, browser, malware), WLAN, Internet protocols
• Profound MS Office knowledge
• Open minded, good communicator

We offer:

• Participation in international projects with highly motivated and performance-oriented teams
• ‘Betriebliche Altersvorsorge’ & Corporate Benefits
• Pleasant working atmosphere
• Different company events

Join our team! Just send your CV, your salary expectations and your earliest starting date to: [email protected]

MINTH Group is an international organization. In the course of the recruitment process, your personal data may be accessed by hiring managers and HR staff located outside the European Economic Area (EEA). Where such transfers occur, MINTH Group applies the European Commission’s Standard Contractual Clauses, together with appropriate technical and organizational measures, to ensure your data is protected in accordance with European data protection standards.