Working Student - Global Retention

Description

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.

About This Role

Based in Berlin, Audible GmbH is looking for a Working Student – Global Retention who will support us in executing retention marketing strategies across website, app, email, and other channels aimed at maximizing member retention and lifetime value (LTV). You will support the implementation of data-driven retention initiatives, assisting with A/B testing, campaign execution, and performance analysis in a fast-paced, collaborative environment. This includes helping to build and optimize user experiences for retention campaigns across multiple platforms, as well as monitoring and reporting on campaign performance.

About You

You have a general understanding of e-commerce, online marketing and user experience (UX). For this specific role we are looking for a candidate with a strong affinity for data, experimentation, and customer retention strategies.

As a Working Student Global Retention, you will...

• Assist in executing multi-channel retention campaigns across website, app and email
• Support the design, implementation, and analysis of A/B tests to evaluate the impact of marketing campaigns on user engagement and retention
• Leverage AI tools to enhance campaign execution and support marketing decisions
• Help interpret test results, identify actionable insights, and contribute to reports and presentations for stakeholders
• Collaborate cross-functionally with marketing, product, creative, and legal teams to support successful campaign implementation and share learnings
• Assist in the development and execution of retention strategies to meet Audible's retention goals.
• Support the experimentation roadmap by helping to configure and execute tests using digital marketing tools.
• Assist with creative requests and support the localization of language and copy for all relevant countries
• Monitor and report on key performance indicators (KPIs) related to retention and user engagement, providing regular performance updates.
• Help develop and maintain documentation of test results, processes, and learnings for future reference.
• Collaborate with data analytics teams to gather and analyze user behavior data to inform retention strategies
  
  

About Audible

Audible is a leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.

OUR OFFER

• Student position for 20h per week
• Compensation of €15.69 per hour
• 12 months contract
• Up to 4 times of free catered lunch per week
• Commuting benefits
• Exciting opportunity to participate in the growth of a global digital audiobook provider
• International work environment
• Flexible working hours
  
  

Basic Qualifications

• Full time enrollment in a German state-accredited (staatlich anerkanntem) Bachelor or Master program, in the Berlin/Brandenburg area, and have at least 18 months of studies left - expected graduation in 2028
• Business fluency of written and spoken English (C1 or higher)
• Experience with common PC programs and the Office package (especially Excel and Outlook)
  
  

Preferred Qualifications

• Excellent communication skills to effectively collaborate in cross-functional teams and present insights clearly.
• Basic experience with analytics tools (Google Analytics, Adobe Analytics) or data analysis tools (Excel, SQL, Python)
• Demonstrated interest or experience in digital marketing, customer retention, engagement, subscription-based business models
• Data-driven mindset with the ability to analyze performance metrics, interpret results, and derive actionable insights to optimize campaigns
• Familiarity with digital marketing concepts like A/B testing, customer segmentation, messaging strategy, and marketing automation
• Knowledge of app/web digital campaign management and multi-channel marketing campaigns
• Interest in learning about lifecycle marketing, user retention strategies, and how AI applications can improve customer experience
  
  

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Audible GmbH

Job ID: A10464189