Working Student - Customer Interactions & Conversational AI (f/m/d)

You have a passion for technology and want to make the world a greener place?

Join the forefront of energy transition with E.ON's Digital Technology organization, as part of our technology in-house consulting, Expert Services. As a professional services organization, we collaborate closely with our business units, providing pivotal services that accelerate E.ON's ambitious Digital Transformation strategy.

If you have a passion for leading the green transition with digital innovation, become a playmaker in our energetic and diverse team of more than 500 Expert Services consultants.

It’s on us to make new energy work!

The Team – your impact

As a Working Student - Customer Interactions & Conversational AI (f/m/d) you will take over a dual role of community management and conversation design to shape the digitalization of tomorrow at E.ON across Europe.

Your Role – meaningful & rewarding

• Support ongoing Conversational projects – chat and voice assistants, closely working with the design, development team and project managers
• Contribute to the design of conversational flows, helping to create intuitive and user-friendly chatbots and voice-assistants and training NLU models to ensure proper recognition of user intents
• Organize and prepare knowledge-sharing sessions on conversational design best practices for existing and potential clients
• Maintain and curate content for our internal social intranet community pages; ensuring up-to-date and compelling representation of our team´s services and product portfolio
• Prepare and communicate project updates and achievements (e.g. milestones, conference participation, awards) across channels such as our Intranet, MS Teams, and LinkedIn to showcase our team’s successes
  
  
  

Your Profile – authentic & open-minded

• Currently enrolled in a study programme with a focus on Marketing, Information Technology, Linguistics or similar
• Strong interest in the field of Conversational AI and smart automation; no prior experience required but curiosity as well as willingness to learn and explore new technology are key
• Basic understanding of user experience principles and design best practices
• A true team player, ready to support colleagues when needed and contribute to shared goals
• Ownership and responsibility – as your expertise grows, you are not afraid to take on your own topics
• Excellent English and German skills
  
  
  

Our Benefits – smart & useful

• Enjoy hybrid work: We combine office collaboration with focused work from home. Thanks to our flexible working hours you can easily balance university and a job.
• Advance your development: We grow and we want you to grow with us! We offer exciting tasks and individual learning opportunities.
• Enjoy fair compensation: We recognize your contribution with a market-based remuneration.
• Get connected: Take the opportunity to engage in our communities for collaboration, learning, and network building.
• Recharge your battery: You have 30 days of paid vacation per year plus Christmas and New Year's Eve off.
  
  
  

Do you have questions?

For further information please contact the Talent Acquisition Team, ­[email protected].

Please understand that for data protection reasons we can only accept applications submitted via our portal. Unfortunately, we cannot consider application documents that reach us by email or post.

What you need to know:

Job Req ID: 245866

Contract type: Fixed Term

Working time: Part time

Company: E.ON Digital Technology GmbH

Location: Essen

Function area: IT/Digital; Consulting