Working Student Store Communications (f/m/x)

Effective internal communication is the key to motivated store teams – and at Douglas, we shape it actively and creatively. Our team is responsible for day-to-day operational communication with store teams across the DACH region, develops formats for our internal employee Instagram channel, and ensures that relevant information reaches the right people clearly, consistently, and on time. As an intern, you will take on independent responsibilities from day one, contribute your own ideas, and gain insight into how internal communication works within a leading international omnichannel retailer.

TASKS WITH IMPACT

• In day-to-day operations, you support internal communication and the creation of tasks in the sales intranet for store teams across the DACH region, as well as contributing to administrative and organisational activities
• Instagram Stories, posts, and new formats for our internal employee Instagram channel are independently conceived and implemented by you, with a continuous focus on developing the channel further
• Internal training sessions on sales communication tools are planned and delivered by you independently
• Communication materials, process guidelines, and handbooks on various sales topics are created by you in a structured and audience-appropriate way for store teams across the DACH region
• Smaller projects – in particular those aimed at unifying the communication strategy across DACH – are managed by you independently, with concrete recommendations derived from your findings
• Acting as the interface between departments such as purchasing, marketing, logistics, and visual merchandising, you coordinate alignments and ensure a smooth flow of information
• Reports are independently created and evaluated by you in Excel and PowerPoint – including analysis and management summaries
  
  

Your Skills

• Currently enrolled in a degree programme with a focus on business administration, retail management, media & communications, or a comparable field
• Topics around beauty, lifestyle, and internal communication genuinely interest you, and you are looking to develop this interest further through practical experience
• Content is developed by you independently – whether text, visuals, or format – with a feel for target audiences and communicative impact
• Confident working with MS Office applications – particularly Word, Excel, and PowerPoint; familiarity with Canva or video editing, as well as first experience in project management or retail, is a welcome plus
• Tasks are structured independently by you; you maintain a clear overview even when managing several topics in parallel and contribute constructively to collaboration across teams
• Fluent communication in both German and English – in writing and verbally – with the ability to adapt your communication style to different stakeholders
  
  

DO YOU RECOGNIZE YOURSELF?

Then become part of our international company and apply, stating your salary expectations and possible starting date.

As an international employer, we stand for equal opportunities and diversity. We therefore welcome applications from mothers, fathers, people with disabilities and people from the LGBTQIA+ community. Please let us know if, for example, we should use a gender-neutral pronoun, if you need barrier-free access to our offices or if we should allow more time for the application process.

We look forward to hearing from you!

About The DOUGLAS Group

The DOUGLAS Group, with its commercial brands DOUGLAS, NOCIBÉ, Parfumdreams and Niche Beauty, is the number one omnichannel premium beauty destination in Europe. The DOUGLAS Group is inspiring customers to live their own kind of beauty by offering a unique assortment online and in around 1,970 stores. With unparalleled size and access to customers, the DOUGLAS Group is the partner of choice for brands and offers a premium range of selective and exclusive brands as well as own corporate brands. The assortment includes fragrances, color cosmetics, skin care, hair care, accessories as well as beauty services. Strengthening its successful omnichannel positioning while consistently developing superior customer experience is at the heart of the DOUGLAS Group strategy “Let it Bloom”. The winning business model is underpinned by the Group’s omnichannel proposition, leading brands, and data capabilities. In the financial year 2024/25, the DOUGLAS Group generated sales of 4.58 billion euros and employed more than 19,900 people across Europe. The DOUGLAS Group (Douglas AG) is listed at the Frankfurt Stock Exchange.