Working Student Customer Experience & Insights (m/f/d)

Knauf stands for opportunity. This exciting role offers you the ideal opportunity to begin and further develop an impressive career within a values-driven culture.

As a global building materials manufacturer with 43,500 employees in 90 countries, we offer diverse opportunities to ambitious talent. We value every contribution and are committed to creating a safe and inclusive work environment with the aim of developing sustainable solutions for a better future.

Knauf Digital GmbH is proud to be a part of the Knauf Group. With a long-standing tradition, and a growing international presence, we are seeking dedicated individuals to help us achieve our long-term vision.

Can you say ‘yes’?

• Is respectful and appreciative interaction within the team a given for you?
• Do you always put the customer at the center of your actions?
• Do you consider the future and upcoming generations in your actions?
• Do you strive for personal and professional growth?

What you'll do

• You support the roll-out and further development of the group-wide customer satisfaction survey
• In this context, you operate in a highly international context, supporting in gaining and using customer insights
• You assist with the maintenance and optimization of KPI systems in upstream and downstream processes
• Preparing insights for reports, you enable fact-based decision making at Knauf

Who you are

• Currently enrolled in a Bachelor or Master degree as a student in a relevant field of study
• You are an independent thinker and thrive in fast-paced and complex environments
• As a strong communicator, you can interact with diverse groups of stakeholders
• You have a strong analytical mindset, a passion for working with data, and proficiency in analytics tools, with advanced Excel skills being essential
• Fluent in English, with strong written and verbal communication skills, German language skills are considered a plus

What we offer you

Role

We all shape our lives individually. As an employer, we play a significant role in the daily life of our employees and aim to support them with various offerings. This includes, among other things:

• Fitness and health: Offers of active health promotion, company doctor, occupational health and safety, etc.
• Welcome approach: Individual onboarding days, company and team events.
• Benefits and vouchers: Discounts on well-known brands and reduced-price employee purchases.
• Inspiring work environment: Our brand new office offers you an environment that fosters creativity and productivity. We love coming together as a team here!

Knauf as an employer

Knauf Digital GmbH is the innovation hub of the Knauf Group and is shaping the future of construction through digital solutions. With creative software developments and smart services, we optimize construction processes and create added value for our customers.

The Knauf Group is proud to be an equal opportunity employer. We are committed to a diverse and inclusive work environment, and we make all personnel decisions across all areas of our company based on experience, skills and integrity. We encourage applicants from all walks of life to apply for our positions, regardless of age, gender, gender identity, disability, sexual orientation, origin, religion and so forth.

Share our values and become part of the team to shape the future of Knauf together.