Operations Management Intern – Italy (m/f/d)
Required skills
Job description
Reonic posted this role. Below, we break down what it means for a working student in Berlin: your weekly hours, take-home pay and visa limits. You can also open ChatGPT or Claude with a ready-made prompt to tailor your CV, check your fit, draft a cover letter or prep for the interview.
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Description provided by Reonic
Do you thrive in dynamic environments where you can drive impact and implement innovative solutions? If you’re passionate about sales, technology, and sustainability, this internship is for you!
Please note that for this role, C2 Italian proficiency is required. This is a full-time, on-site position based in Berlin.
What You’ll Do
- Translate customer feedback into actionable product insights and help shape new features.
- Collaborate with the Co-Founders and Head of Account Management on ad hoc initiatives (e.g. trade shows, internal product testing, competitor benchmarking).
- Assist with drafting product specifications and feature requests based on real customer use cases.
- Set up and configure customer accounts tailored to their business needs.
- Be the go-to technical contact for German customers via support chat, WhatsApp, or email.
- Join customer calls alongside Account Managers to provide product expertise and ensure smooth onboarding.
- Provide administrative support, maintaining customer records and tracking key engagement metrics.
- Currently in the final year of a top engineering or business school, or taking a gap year from one.
- Structured, proactive, and eager to learn in a fast-paced environment.
- Strong interest in customer success, sales, and customer engagement.
- Ideally start in September/October.
- Available for at least 5 month internship in our Berlin office.
- Bonus: Previous experience in SaaS, startups, or customer-facing roles.
- Be part of a fast-growing VC-backed startup with a mission-driven approach.
- Gain hands-on experience in different areas of sales.
- Freedom to experiment and bring your ideas to life in a small, creative team.
- Real ownership and responsibility from day one.
- Perks like gym membership, coffee and drinks, team events, MacBook and more.
- Make a tangible impact in the renewable energy sector.
- A vibrant, collaborative office culture where great ideas happen face-to-face — we're a full in-person team (5 days/week) in a beautiful Berlin office near Hackescher Markt.
About Reonic
At Reonic, we’re on a mission to simplify renewable technology with our B2B SaaS solutions for solar, storage, and heat pumps. Backed by top-tier investors and trusted by 1,600+ business customers, we’re growing fast—and we need creative minds to help drive impact.
Working student essentials
What this Operations internship in Berlin means for you: the pay rules, the social contributions, and what international students should check before applying.
Weekly hours
Internships have no 20-hour cap, but a voluntary internship longer than three months generally has to pay at least the German minimum wage. Mandatory internships in your study programme are exempt.
Working student rulesSocial contributions
Mandatory internships are largely exempt from social contributions. Voluntary internships are treated like regular employment once they run long enough, so contributions usually apply.
Check your insuranceInternational students
Non-EU students can work 140 full or 280 half days per year (raised from 120/240 in March 2024). A working student contract usually fits within this — confirm the exact limits printed on your residence permit.
Studying in Germany
