Working student - Operations & Customer Support
Job description
premote posted this role. Below, we break down what it means for a working student in Berlin: your weekly hours, take-home pay and visa limits. You can also open ChatGPT or Claude with a ready-made prompt to tailor your CV, check your fit, draft a cover letter or prep for the interview.
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Description provided by premote
At premote, we enable companies to let their employees work from abroad without compliance risks.
We automate complex compliance processes for international business travel, workations, and assignments—covering areas like social security, tax, and labor law.
Your Impact
Your work will focus on structured onboarding, handling customer requests, and maintaining clear communication with clients. You’ll ensure that our platform is set up correctly for each customer and that they understand how to use it in their day-to-day work.
TASKS
- Customer Support & Success: Manage support tickets and coordinate regular check-ins with our client accounts.
- Client Onboarding: Support the onboarding of new customers, helping them set up and integrate our platform (project management).
- Platform Configuration: Assist in configuring client-specific settings and workflows within our compliance automation platform.
- Authority Communication: Communicate with social security and labor law authorities regarding international work and travel compliance.
- Process Improvement: Identify and help implement improvements to internal operational processes and documentation.
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Working student essentials
What this Operations working student role in Berlin means for you: the weekly-hours rules, the social-contribution perks, and what international students should check before applying.
Weekly hours
Working students may work up to 20 hours a week during the semester and full-time during the breaks. Staying within this keeps your student status and the Werkstudent benefits.
Working student rulesSocial contributions
Under the Werkstudentenprivileg you're exempt from health, care and unemployment insurance contributions — only pension insurance applies. That leaves more net pay than a regular job.
Check your insuranceInternational students
Non-EU students can work 140 full or 280 half days per year (raised from 120/240 in March 2024). A working student contract usually fits within this — confirm the exact limits printed on your residence permit.
Studying in Germany
