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Working Student - IT Support (m/f/x)

osapiens2 days agoWorking Student
€17.00 - €22.00/hrOn-siteEnglish requiredGerman is a plus (not required)TechIT Support

At a glance

  • Pay

    €17.00 - €22.00/hr ≈ €1,485 net per month at 20 h/week

    Median for Tech in Mannheim: €17.75/hr, from 11 working-student postings with stated pay in the last 12 months. 1 of the other 10 postings pays more than the middle of this role's stated range (€19.50). Salary guide

  • Requirements

    Studies: Computer science, business informatics or related · Bachelor's or Master's students · must be enrolled

    Languages: English (fluent)

  • Benefits

    Free drinks and snacks
  • Employer

    osapiens · HQ in Mannheim

    We list 11 open student roles at osapiens, 5 in Mannheim. 15 more have closed since April 2026. See all osapiens roles

  • Similar roles

    23 open Tech roles in Mannheim

    Of these: 4 with no German needed, 10 hybrid or remote, 5 with pay stated.

    Only this role of the 23 needs no German and states pay.

  • Skills in the ad

    macOSUser and Access ManagementWindowsTicketingAI-based AutomationMicrosoft 365

Job description

Description provided by osapiens

Department: Internal IT

Employment Type: Fixed Term - Part Time

Location: Mannheim

Compensation: €17.00 - €22.00 / hour

Description

In this position you’ll be part of our Internal IT team and help keep things running smoothly for our colleagues around the world at one of Europe’s fastest-growing sustainability tech companies with real responsibility from day one.

Your Responsibilities

  • Handling and resolving support tickets, from hardware hiccups to access or license requests, and making sure colleagues get a quick and competent answer
  • Supporting our onboarding process: preparing equipment and accounts for new joiners and being a helpful first contact for their IT questions
  • Helping with everyday IT tasks like user and access management, device inventory, and keeping our knowledge base up to date
  • Bringing in your own ideas to make our internal IT processes faster and smarter, like owning the implementation of AI-based automation-processes

Your Experience

  • You are currently pursuing a Bachelor’s or Master’s degree, ideally in a technical field such as Business Informatics, Information Systems, Computer Science, or similar
  • You have a solid understanding of common IT topics (e.g., Windows, macOS, Microsoft 365) and enjoy troubleshooting
  • You communicate clearly and enjoy helping people, being able to explain IT topics to non-tech colleagues
  • You work in a structured, reliable, and detail-oriented manner and know how to keep track of multiple tasks
  • You like analyzing and optimizing processes with a focus on AI-based automation
  • You’re proactive and can work independently, while also feeling comfortable asking the team for support
  • English fluency required; German is a plus

Join us for this and more...

  • A purpose-driven mission tackling complex sustainability challenges at a fast-growing unicorn company
  • Hands-on experience in a modern, international IT environment, with real responsibility from day one
  • A dynamic, collaborative work environment where your ideas are valued
  • An internal student network with regular meet-ups that connect you with peers across departments, offer insights into different areas, and help you grow your network
  • Fuel for your growth journey, both personally and professionally
  • And of course – free drinks and snacks to keep you energized during your day

Rules that apply:20-hour rule140/280-day ruleWerkstudentenprivilegNet pay calculator

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