Working Student Product Communication Data AI (f/m/d)

At TÜV SÜD Group we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD Group.

We are looking for a Working Student – Product Communication & Documentation to support an interdisciplinary team developing innovative Generative AI–based products. In this role, you will contribute to clear, structured, and user-focused communication by creating documentation, training materials, release notes, and user-facing content. You will also support user feedback initiatives and help ensure that product updates and changes are communicated effectively across the organization. You will play a critical role in establishing next-generation solutions that bring tangible business value to TÜV SÜD, thus shaping the implementation of our long-term digital strategy.

Tasks

• Design, conduct, and evaluate user surveys and feedback initiatives, including structured analysis and documentation of results
• Create, maintain, and continuously update user manuals, training materials, and supporting documentation for digital products
• Develop newsletter content (text and visuals) to communicate product updates, releases, and changes to users
• Maintain and improve a central information site, ensuring content quality and accessibility, and prepare clear, user-friendly release notes
• Collaborate as part of an interdisciplinary team working on innovative AI and Generative AI (GenAI)–based products (e.g. manual testing, example data generation)
  
  

Qualification

• Enrolled university student (e.g., Media Studies, UX, Communications, Business Informatics, or a related field)
• Strong sense for design and visual presentation of information, with the ability to translate complex content into clear, user-friendly layouts and visuals (e.g., for documentation, training materials, or newsletters)
• Confident user of Microsoft 365 (Word, PowerPoint, Outlook); initial experience with SharePoint or collaboration platforms is a plus
• Structured, reliable, and self-driven working style, with a strong interest in digital products, AI, and user-centric design
• Very strong written and verbal communication skills in both German and English language
  
  

At TÜV SÜD Group, we have employees from more than 100 different countries collaborating together. People of different backgrounds, skills, and pursuing different life goals. Our strength comes from these countless and varied perspectives.

We are committed to be an inclusive and diverse workplace by welcoming people of all backgrounds. We want Diversity & Inclusion (D&I) to be a foundation of our company and create an environment where all our employees can trust they will be treated with respect, regardless of gender, nationality, ethnic background, faith, beliefs, disabilities, age, sexual orientation, or identity. As such, our employees are expected to behave at all times in a manner consistent with TÜV SÜD Group Code of Ethics and Company values.

We firmly believe embedding D&I in the heart of what we do will inherently contribute to the success of TÜV SÜD Group. Click here to find out more about Diversity at TÜV SÜD Group.

Work Area: Digital, IT, IT Security & Safety

Country/Region: Germany

Job Location: München

Working Model : Hybrid

Employment Type: Part time / temporary

Company: TÜV SÜD Digital Service GmbH

Org Unit Code: DIG-DAA-DOA

Requisition ID: 5065

Duration in months (if limited contract): 12