Internship - Customer Support Engineer

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Job Description/Preferred Qualifications

As a Customer Support Engineer Intern, you will gain hands-on experience and insights into the daily responsibilities of engineers working in the semiconductor industry. This internship offers the opportunity to learn how complex inspection and metrology systems are maintained and supported in real-world settings.

During your internship, you will

• perform preventive and corrective maintenance on highly complex semiconductor capital equipment.
• support troubleshooting, diagnosis, and repair of KLA equipment.
• coordinate actions with customers to ensure minimal impact on production.
• conduct log file analysis to identify potential systematic issues.
• propose and implement improvement ideas, including creating a structured project plan.
  
  
  

What We Offer

• internship that could be just the beginning of your career journey with us.
• learning experience at a Fortune 500 technology company, where you will gain insight into real-world semiconductor solutions and develop your technical skills.
• support from a KLA colleague who helps you get familiar with the team, company culture, and day-to-day work.
• flexible duration options: four to eight weeks or a mandatory internship of 20 weeks.
• compensation €1,500 gross monthly.
• standard Monday to Friday work model, without working on weekends or shifts.
  
  
  

Minimum Qualifications

• current enrollment at the university in electrical engineering, mechatronics, or a related field.
• motivation to solve technical problems.
• ability to understand and adapt to complex technical processes.
• fluent communication skills in English, German is an advantage.
• strong sense of responsibility and collaborative mindset.
  
  
  

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.