Working Student – IT Support & Operations (m/f/d)

TYTAN Technologies

At TYTAN, we set a global standard in autonomous air defense with AI-drive, cost-efficient systems that counter unmanned aerial threats at scale. We protect people. We protect critical infrastructure. We protect European sovereignty.

We are looking for a reliable and hands-on Working Student IT Support & Operations (m/f/d) to support our day-to-day IT operations. In this role, you will help IT Operations as a hands-on member of the team who handles frontline support for [~150] users while learning the full operational stack and taking on more responsibility as your skills develop.

Your roadmap to make an impact

• Support IT Operations and interface with IT Security, Management and HR
• Ticket triage, resolution, documentation; escalating tickets to IT Lead
• User support: account lockouts, password/MFA resets, SSO/email issues, software installs
• Meeting-Infrastructure / AV troubleshooting
• Hardware lifecycle: imaging, provisioning, asset tagging, inventory (laptops & workstations)
• On/offboarding: access setup, hardware handover, user onboarding
• M365 admin: license assignment, basic mailbox / SharePoint support
• SaaS license tracking: seat usage, reclaiming unused licenses, renewal flags
• Network-side support; printer/peripheral support

Who you are

• Currently enrolled in a university program in IT, Engineering or any other related field
• Solid Windows + M365 user-level knowledge
• Trustworthy with sensitive systems and keen to understand technical solutions
• Good communication skills (Strong English skills necessary, German would be good for handling phone calls but not a hard requirement)

Nice-to-have

• Entra ID / Intune exposure
• Linux experience
• PowerShell scripting
• Networking fundamentals
• Prior helpdesk/IT support experience

Why TYTAN?

• Be the first to welcome the world into a deep-tech defense company that is shaping the future of security
• Work in a fast-paced, international team where your contributions truly matter and your impact is immediate
• Be part of something bigger in a mission driven company
• Enjoy flexible working hours structured to fit your studies
• Access to EGYM Wellpass sports facilities
• All day coffee and snacks, team events, and a modern office in Munich

About us

At TYTAN, it is more than just a job; it is about embracing autonomy, personal growth, and purpose. Make a lasting impact in the new era of defense! Join us to create a safer world for all.

TYTAN is an equal-opportunity employer committed to fairness and inclusivity. We do not prioritize any specific religion, gender, nationality, or background. Due to security clearance requirements, affiliations with countries listed under § 13 para. 1 no. 17 SÜG may affect the application process.

Please note that we currently do not offer visa sponsorship, so we’re only able to consider candidates who already have a valid work permit. All qualified applicants are hereby encouraged to apply.