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Werkstudent Complaint Management (m/w/d)

Knorr-Bremse AGa month agoWorking Student
On-siteEnglish requiredGerman requiredOperationsCustomer Service

Required skills

Microsoft OfficePower BISAP

Job description

Knorr-Bremse AG published this listing. We've added our own working-student context below — what this role means for your weekly hours, take-home pay and student visa as a student in Munich, Germany.

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Description provided by Knorr-Bremse AG

We believe that a change towards a better, more sustainable future of transportation is possible. That’s why we are so dedicated to developing safer, more efficient and innovative solutions that make our visions come to life. Who are we? More than 30,000 team-players from all around the world who drive progress through technical excellence and social responsibility.

IHRE AUFGABEN

  • Abarbeitung der Reklamationen
  • Erstellung von CoC AS Q-Statistik + Q-Kennzahlen
  • Unterstützung der Beschaffung aller notwendigen Informationen zur Bearbeitung der Befundung
  • Koordination der Reklamationen (lokal und im Intercompany Bereich
  • Unterstützung der Abarbeitung von kritischen Complaints

IHR PROFIL

  • Studium des Maschinenbaus, des Wirtschaftsingenieurwesens oder vergleichbar
  • Sehr gute Deutsch- und Englischkenntnisse
  • Sehr gute Microsoft Office-Kenntnisse
  • Gute SAP-Kenntnisse wünschenswert
  • Vorkenntnisse in Power BI sowie Grundverständnis von KI sind wünschenswert
  • Kommunikationsstärke

Working student essentials

What this Operations working student role in Munich means for you — the weekly-hours rules, social-contribution perks, and what international students should check before applying.

Weekly hours

Working students may work up to 20 hours a week during the semester and full-time during the breaks. Staying within this keeps your student status and the Werkstudent benefits.

Working student rules

Social contributions

Under the Werkstudentenprivileg you're exempt from health, care and unemployment insurance contributions — only pension insurance applies. That leaves more net pay than a regular job.

Check your insurance

International students

Non-EU students can work 140 full or 280 half days per year (raised from 120/240 in March 2024). A working student contract usually fits within this — confirm the exact limits printed on your residence permit.

Studying in Germany

Frequently asked questions

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