Required skills
Job description
Deutsche Börse Group posted this role. Below, we break down what it means for a working student in Frankfurt: your weekly hours, take-home pay and visa limits. You can also open ChatGPT or Claude with a ready-made prompt to tailor your CV, check your fit, draft a cover letter or prep for the interview.
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Description provided by Deutsche Börse Group
Your area of work
Our mission is to continuously provide a user centric modern workplace solution on a people before technology principle focusing on user experience and integrating all relevant means of modern and digital technology. As a working student (f/m/d) you will support the IT Touchpoint team to provide face to face IT support as well as support for modern end user devices and infrastructure.
Your responsibilities:
- You analyse and resolve technical user problems in a face to face support
- You provide support for end user devices (mobile phones, laptops) and assist with initial device setup
- You take ownership and responsibility of user satisfaction
- You will gain insight into a highly professional device management with standardised infrastructure and security measures in a globally operating company
- In addition, you assist with organising and preparing hardware lifecycle exchanges or rollouts
- You are enrolled during the entire period of activity at a state-recognized university as a regular student and have completed at least 1 semester (Desired study focus in the fields of informatics, business informatics, mathematics or physics)
- As a Digital Native you ideally have already gained first practical experience in the context of user support in an IT support company, an own business or during school and student days
- You bring in team spirit, strong social competence, self-motivation and communication skills
- Your strong analytical thinking & problem resolution skills are paired with sensitivity regarding user needs and requirements
- Native German and excellent English language skills are mandatory
Working student essentials
What this Tech working student role in Frankfurt means for you: the weekly-hours rules, the social-contribution perks, and what international students should check before applying.
Weekly hours
Working students may work up to 20 hours a week during the semester and full-time during the breaks. Staying within this keeps your student status and the Werkstudent benefits.
Working student rulesSocial contributions
Under the Werkstudentenprivileg you're exempt from health, care and unemployment insurance contributions — only pension insurance applies. That leaves more net pay than a regular job.
Check your insuranceInternational students
Non-EU students can work 140 full or 280 half days per year (raised from 120/240 in March 2024). A working student contract usually fits within this — confirm the exact limits printed on your residence permit.
Studying in Germany
