Working Student - Global Customer Engagement

Description

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.

About This Role

Based in Berlin, Audible GmbH is looking for an enthusiastic Working Student in Global Customer Engagement. In this role, you will support us in the launch of our campaigns and programs, aimed at engaging our members. You will be responsible for executing customer-focused and data-driven initiatives, managing multiple milestones with shifting requirements in a fluid, fast-moving environment. This includes building and optimizing user flows and experiences for campaigns across platforms, as well as monitoring and reporting on campaign and test performance.

As a Working Student, Global Customer Engagement you will...

• Execute on omni-channel concepts to drive customer engagement
• Support in the marketing campaign process by conceptualising, creating and maintaining content via our content management system (CMS) cross-platforms (Apps, desktop and mobile site)
• Support in conceptualizing, setting up and evaluating A/B tests
• Create ad-hoc analysis and reports based on our web analytics tool
• Provide general support to our daily business
  
  

About Audible

Audible is a leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.

OUR OFFER

• Student position for 20h per week
• Compensation of €15.69 per hour
• 12 months contract
• Up to 4 times of free catered lunch per week
• Commuting benefits
• Exciting opportunity to participate in the growth of a global digital audiobook provider
• International work environment
• Flexible working hours
  
  

Basic Qualifications

• Full time enrollment in a German state-accredited (staatlich anerkanntem) Bachelor or Master program, in the Berlin/Brandenburg area, and have at least 12 months of studies left - expected graduation after October 2027
• Experience working with the main Office software programs, such as Microsoft Office, on a daily basis (Excel and Power Point in particular)
• Business fluency in written and spoken English, additional languages are a plus
  
  

Preferred Qualifications

• Organizational skills and attention to detail
• Ability to manage multiple tasks and priorities in a deadline-driven environment
• Relevant skill in the design/creative field, with some familiarity with tools such as Figma, Adobe Package, etc.
• Passion for media, entertainment, and audio storytelling
• Interest in or experience with project management and production workflows
• Affinity to AI tools and technology (e.g., to support workflow enhancements, automation scripts)
• Excellent communication skills and ability to work collaboratively across teams
  
  

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Audible GmbH

Job ID: A10482961