Is this a working student role or an internship?

This is a working student (Werkstudent) position — part-time alongside your studies, capped at 20 hours a week during term time.

How many hours a week can I work?

Working students in Germany may work up to 20 hours per week during the semester and full-time during the semester breaks. Going over 20 hours in term time can cost you the working-student health-insurance rate.

What can I earn in a Operations role in Essen?

This listing states €15.29/hr. As a working student you keep more of it thanks to reduced social contributions — see the estimated monthly take-home pay above.

Do I need to speak German for this role?

Yes — this listing flags German as a requirement, so you'll be expected to work in German. Roles that accept English are tagged separately.

Can international students apply?

Yes. International students, including those from outside the EU, can take working student roles within the 140 full / 280 half-day annual work limit (raised from 120/240 in March 2024). Confirm the conditions on your residence permit before you apply.

Werkstudent (m/w/d) Kundenservice

jobvalley · Essen

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Werkstudent (m/w/d) Kundenservice

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Werkstudent (m/w/d) Kundenservice

jobvalleya day agoWorking Student

€15.29/hrHybridGerman requiredOperations Customer Service

Estimated take-home

Monthly net after taxes & social security

€1,109/mo+

See tax calculator

Apply now

Job description

jobvalley posted this role. Below, we break down what it means for a working student in Essen: your weekly hours, take-home pay and visa limits. You can also open ChatGPT or Claude with a ready-made prompt to tailor your CV, check your fit, draft a cover letter or prep for the interview.

Tailoring your CV to this job?Start with a proven template on resume.io

Description provided by jobvalley

Bist du ein kommunikatives Talent, das gerne mit Menschen interagiert und sich darauf freut, jegliche Anfragen zu bearbeiten und möglichst effektive Lösungen zu finden? Dann könnte der Job als Call Center Agent im Food- & Logistikbereich in Essen genau das Richtige für dich sein! Hier wirst du die Stimme des Unternehmens sein und direkten Kontakt zu den Kund*innen haben.

Deine Aufgaben

Schriftliche und telefonische Bearbeitung von Kundenanliegen
Identifizierung und Lösung von Problemen
Bereitstellung eines erstklassigen Serviceerlebnisses

Dein Profil

Du bist ein*e eingeschriebene*r Student*in und stehst für mindestens 20 Stunden pro Woche zur Verfügung
Sehr gute Deutschkenntnisse in Wort und Schrift
Eine kunden- und serviceorientierte Arbeitsweise
Du bist kommunikativ und organisiert

Was du erwarten darfst

Hybrides Arbeiten nach der Einarbeitung
Möglichkeit wertvolle Erfahrungen zu sammeln
Eine individuelle und vergütete Schulung
Einen Stundenlohn von 15,29 Euro
Individuelle Weiterentwicklungsmöglichkeiten
Tarifgebundene Sonderzahlungen

Working student essentials

What this Operations working student role in Essen means for you: the weekly-hours rules, the social-contribution perks, and what international students should check before applying.

Weekly hours

Working students may work up to 20 hours a week during the semester and full-time during the breaks. Staying within this keeps your student status and the Werkstudent benefits.

Working student rules

Social contributions

Under the Werkstudentenprivileg you're exempt from health, care and unemployment insurance contributions — only pension insurance applies. That leaves more net pay than a regular job.

Check your insurance

International students

Non-EU students can work 140 full or 280 half days per year (raised from 120/240 in March 2024). A working student contract usually fits within this — confirm the exact limits printed on your residence permit.

Studying in Germany

Frequently asked questions

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