At a glance
Pay
Not stated
Median for Operations in Berlin: €16.00/hr, from 242 working-student postings with stated pay in the last 12 months. Salary guide
Requirements
Studies: Must be enrolled
Languages: German (fluent) · English (good)
Hours & duration
20 h/week · starts as soon as possible
Employer
7NXT Health Group · HQ in Berlin
We list 3 open student roles at 7NXT Health Group. One more has closed since October 2026. See all 7NXT Health Group roles
Similar roles
320 open Operations roles in Berlin
Of these: 10% with no German needed, 37% hybrid or remote, 20% with pay stated.
Skills in the ad
JiraZendeskCRMTicketing Systems
Job description
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Description provided by 7NXT Health Group
Working Student Customer Support (f/m/d)
The essentials
- Team: Customer Support
- Location: Berlin
- Start date: As soon as possible
- Working hours: 20 hrs/ week
- Salary band: Shared before your first interview
- Working language: German (excellent written and spoken required); English (internal company language)
Your impact
As Working Student Customer Support (f/m/d) at Gymondo, you’ll become part of a dedicated team and gain real insight into customer support at a growing digital health company. You’ll be close to our users and help shape their experience with Gymondo — one of the leading digital fitness platforms in the German-speaking market and part of the 7NXT Health Group.
What you’ll drive
- You are the first point of contact for our customers — and you don’t just react, you genuinely help
- You handle incoming inquiries and escalate complex cases to the senior team in a targeted way
- You document customer interactions carefully in our CRM and ticketing systems
- You actively contribute customer feedback to the team
- You consistently think from the customer’s perspective and work towards real solutions
- You communicate clearly and empathetically, even in high-volume situations
What defines you
Must-have
- Officially enrolled as a full-time student at a state-recognised university
- Based in Berlin
- Excellent written and spoken German
- Good English language skills
- Empathy, patience, and a strong service mindset
- Reliable, structured, and able to stay on top of things even under pressure
- Confident with digital tools and quick to pick things up
Nice-to-have
- First experience in customer-facing roles (e.g. retail, hospitality, internship)
- Interest in fit-tech trends and digital health products
- First experience with CRM or ticketing systems (e.g. Zendesk, Jira)
- Passion for motivating and inspiring people
People who make things happen
Gymondo is one of the leading digital fitness and nutrition platforms in the DACH region — with over 2,000 workouts, holistic training programmes and smart nutrition plans. As part of 7NXT Health Group, we help millions of people make movement a lasting part of their everyday lives.
Our team pushes each other, thinks critically and grows together. We take responsibility — for our users, our products and our planet.
We welcome what makes you unique.
At Gymondo we believe in diversity, openness and team spirit. No matter which gender you identify with, whether you have a disability, what your neurotype is, where you come from, what you believe in or how you love — you are welcome here.
Don’t meet all the criteria? No problem — if you’d like to help shape the future of fitness & wellbeing with us, we look forward to your application.
Need a more accessible process or have questions? Write to us — we’ll find a way.
Rules that apply:20-hour rule140/280-day ruleWerkstudentenprivilegNet pay calculator
