Working Student / Intern (f/m/d) - Global BTP CSM Consumption Excellence

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Where you belong

We, the Global BTP CSM Consumption Excellence team team, are carrying business development and technical expertise over all BTP domains. Our primary objective is to scale adoption and consumption of BTP cloud services hand in hand with SAP Business Technology Platform Customer Success Managers (BTP CSMs). Therefore we define strategies in partnership with the regional BTP CSM leaders, Product Management and Marketing & Solutions. We develop domain maturity journeys and consumption patterns helping to grow customers maturity strategically and increase cloud service consumption tactically. Conveying BTP CSMs we deliver strategic customer engagements and contribute to the common goal making our customers successful in adopting SAP BTP cloud services. All this to utilize growth potential and support customers in scaling and strategically improving their business models.

What You´ll Build

Working closely with the Global CSM Consumption Excellence Operations area supporting Consumption and Adoption efforts of BTP covering following aspects:

• Define and create cloud adoption and consumption journey
• Cross team collaboration with different Program owners
• Support with Operational aspects of day to day running business
• Provide assistance and support to CSM to identify Consumption opportunities
• Support with Data validation and follow up activities.
• Set up Process to identify, track and bring consumption risks to closure
  
  

What You Bring

• Student (f/m/d) at a university or a university of applied sciences
• Preferred fields of study: Business Administration, Information Technology
• Fluent English and ability to work across time zones in a multi-cultural team
• Independent working style
• Strong Organizational skills with ability to stick to follow up and maintain schedule
• Excellent presentation, communication, and interpersonal skills Strong customer service aptitude to support Stakeholders and Solution Area professionals.
• Project management experience
• Very good knowledge of Microsoft Office applications
• General understanding of Business Applications, Cloud Computing, PaaS and SaaS Preferred
  
  

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

This is a SAP global, strategic, paid working student position that provides students with opportunities to find purpose in their careers.

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 449552 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: