Internship Digital Customer Communication Internship start: September 2026, duration: 6 months
Required skills
Job description
Lufthansa posted this role. Below, we break down what it means for a working student in Frankfurt: your weekly hours, take-home pay and visa limits. You can also open ChatGPT or Claude with a ready-made prompt to tailor your CV, check your fit, draft a cover letter or prep for the interview.
Will your CV clear this job's ATS filter? Scan it against this job with Jobscan
Description provided by Lufthansa
Tasks
As part of our team, you will be fully integrated into the daily business and long-term strategic goal achievement concerning the digital onboard experience within the Lufthansa Group. Our working environment has a strong international focus, is dynamic, diverse, creative and fun.
- Plan, coordinate and develop innovative content ideas that will be featured on the onboard portals for Lufthansa, Austrian Airlines and SWISS
- Assist in selecting content such as travel articles, movies, podcasts, digital magazines (eJournals) and shorter videos for all onboard portals
- Drive new technical portal features from initial ideation and concept design through testing and successful go-live
- Update and maintain the content management systems
- Monitor key performance indicators and identify user trends
- Support in developing and achieving strategic goals for our onboard digital products within the Lufthansa Group
If you are passionate about digital content and further optimizing the customer's user experience, we would love to hear from you!
- At the time of the internship, you are at least in the 3rd semester of a degree program, preferably in the areas of marketing/communication, business/economics or aviation/tourism management
- Enrollment for the entire period of the internship (current enrollment certificate and certificate of mandatory internship must be attached to the application) or internship between Bachelor and Master studies (Gap Year)
- Quick comprehension and willingness to learn
- Independent, structured way of working and organizational talent
- Very good knowledge of English and German
- Knowledge of MS O365 Office
Working student essentials
What this Marketing internship in Frankfurt means for you: the pay rules, the social contributions, and what international students should check before applying.
Weekly hours
Internships have no 20-hour cap, but a voluntary internship longer than three months generally has to pay at least the German minimum wage. Mandatory internships in your study programme are exempt.
Working student rulesSocial contributions
Mandatory internships are largely exempt from social contributions. Voluntary internships are treated like regular employment once they run long enough, so contributions usually apply.
Check your insuranceInternational students
Non-EU students can work 140 full or 280 half days per year (raised from 120/240 in March 2024). A working student contract usually fits within this — confirm the exact limits printed on your residence permit.
Studying in Germany
