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Internship Supply Chain Europe Customer Service Experience PMO

Henkel2 days agoInternship
€1,050 - €2,270/moHybridEnglish requiredGerman requiredOperationsProject Management

Estimated take-home

Monthly net after taxes & social security

€830 – €1,650/mo

See tax calculator

Required skills

KPI ManagementData InsightsRisk AssessmentCustomer Experience (CX)AIProject Management

Job description

Henkel published this listing. We've added our own working-student context below — what this role means for your weekly hours, take-home pay and student visa as a student in Düsseldorf, Germany.

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Description provided by Henkel

About This Position

What you´ll do

  • Support the Head of PMO in driving best-in-class project governance and execution frameworks within a CX-focused operating model
  • Take end-to-end ownership of high-impact initiatives, ensuring alignment with strategic priorities and delivering measurable business outcomes
  • Develop and scale AI-enabled dashboards, tools and standardized methodologies to enhance transparency, efficiency, and decision quality
  • Track project progress, risk-assessment and mitigation measurement incl. reporting on C-Level
  • Prepare key meetings and workshops with cross-functional stakeholder groups
  • Share lessons learned to improve future projects and processes
  • Analyze CX-related trends within Supply Chain

What makes you a good fit

  • Student who has successfully passed first semesters in business related studies, e.g. economics, international business, supply chain and logistics or similar
  • Clear written and verbal communication in German and English language
  • First experiences / basic understanding of project management principles and processes, KPI-Management, data insights and customer experience solutions / frameworks
  • Problem-solving and analytical thinking
  • Teamplayer and pro-active mindset to create sustainable solutions

Some perks of joining Henkel

  • Flexible work scheme with flexible hours, hybrid work model
  • Diverse national and international growth opportunities
  • Global wellbeing standards with health and preventive care programs
  • Attractive Remuneration
  • Global Experience
  • Interns Community

We offer you an attractive salary between €1.050-2.270 gross per month. The exact amount of the remuneration depends on the desired duration, the type of internship (voluntary or mandatory) and existing degrees.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, generations and disabilities. If there are any specific accommodations or adjustments you require for the interview process or your on-site appointment, please inform us, and we'll do our best to accommodate your requests.

Working student essentials

What this Operations internship in Düsseldorf means for you — pay rules, social contributions, and what international students should check before applying.

Weekly hours

Internships have no 20-hour cap, but a voluntary internship longer than three months generally has to pay at least the German minimum wage. Mandatory internships in your study programme are exempt.

Working student rules

Social contributions

Mandatory internships are largely exempt from social contributions. Voluntary internships are treated like regular employment once they run long enough, so contributions usually apply.

Check your insurance

International students

Non-EU students can work 140 full or 280 half days per year (raised from 120/240 in March 2024). A working student contract usually fits within this — confirm the exact limits printed on your residence permit.

Studying in Germany

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