SaaS Sales Intern/Working Student - B2B

Who We Are

Friendly Captcha is a cybersecurity startup from Munich, Germany. We protect over 25 million websites and apps from spam and bots – fully automated in the background, without requiring users to solve annoying tasks. Our solution is accessible and privacy-friendly in compliance with GDPR/CCPA.

We were honored with the German Founders Award 2023 for our innovative technology.

Your mission

• Customer Communication: Handle technical and commercial inquiries from international customers via email and ticket system
• Support: Assist developers, IT security managers, and product managers with integratio and usage of our solution
• Documentation: Maintain our knowledge base and create technical guides
• Process Optimization: Support automation of customer processes and development of internal tools
• CRM & Data: Maintain customer data and document activities in the CRM system
• Security Topics: Participate in security assessments and data privacy inquiries
  
  

What We Offer

• Practical experience in a growing cybersecurity company
• Insights into topics like GDPR, IT security, SaaS, and API technologies
• Direct collaboration with Development, Security, and Sales teams
• Flexible work schedule
• Small, focused team with flat hierarchies
• Office in Munich-West/Wörthsee by the lake
• Fair compensation, MacBook, coffee, and team events
  
  

Your profile

• Studies: Business Informatics, Computer Science, Business Administration with IT focus, or Cybersecurity
• Communication: Good German and English written and verbal skills
• Technical Understanding: Interest in web technologies, APIs, and cloud infrastructures
• Work Style: Structured, solution-oriented, and reliable
• Nice-to-have: Initial experience with ticket systems, CRM tools, or support processes
  
  

About Us

We are Friendly Captcha - a leading cybersecurity SaaS company from Germany. Our mission: bot protection that makes the internet safer and more accessible. Unlike traditional CAPTCHAs, our solution is completely invisible to users - no more clicking on traffic lights or cars.

Fully bootstrapped, profitable, and developed according to the highest German data protection standards, we protect millions of requests daily for thousands of organizations worldwide. With our team in Munich West / Woerthsee, we're working toward a vision: a safe internet that is accessible to all humans.