Erforderliche Skills
Stellenbeschreibung
TIENS Europe Region hat diese Anzeige veröffentlicht. Wir haben unten unseren eigenen Werkstudenten-Kontext ergänzt — was diese Stelle für deine Wochenstunden, dein Netto und dein Studierendenvisum als Studierende:r in Berlin, Deutschland bedeutet.
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Beschreibung bereitgestellt von TIENS Europe Region
Tianshi GmbH is a part of Tiens Group, a multinational conglomerate specializing in health, wellness, and lifestyle products. With its business reaching over 224 countries, TIENS Group has set up branches in 117 countries & regions and has established strategic alliances with top ranked enterprises from many countries. TIENS Europe Region is currently active on more than 20 markets.
Tianshi GmbH is committed to improving the quality of life for its customers by offering innovative products that combine traditional Chinese medicine with cutting-edge scientific research.
We are currently looking for an intern in customer relations for a duration of 6 months, with the possibility of a permanent position after the internship.
Tasks
Are you passionate about customer service and eager to learn about the dynamics of international business? Join us at Tianshi GmbH as a Customer Relations Intern and gain valuable experience in a fast-paced and globally connected environment.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and live chat.
- Provide information about products and services.
- Resolve customer complaints and issues in a timely and empathetic manner.
- Collaborate with team members to enhance the customer experience.
- Participate in training sessions and team meetings.
- Assist with additional customer service projects as needed.
- Provide excellent customer service to Tianshi's networks across Europe via online and offline channels
- Organize, prepare and actively participate in events, meetings and training sessions.
Requirements
- Excellent knowledge of German (C2) and English in both written and spoken
- strong communication and Excel skills
- excellent online/offline marketing skills
- Active, motivated team player; able to work independently
- PC skills with the MS Office package
Benefits
- The office has excellent public transport connections
- Dynamic and international working environment
- The opportunity to contribute your individual strengths and Career development opportunities
- Broad TIENS product portfolio with attractive employee discounts
Wichtiges für Werkstudierende
Was dieses Praktikum im Bereich Operations in Berlin für dich bedeutet — Vergütungsregeln, Sozialabgaben und worauf internationale Studierende achten sollten.
Wochenstunden
Praktika haben keine 20-Stunden-Grenze, ein freiwilliges Praktikum über drei Monate muss aber in der Regel mindestens den Mindestlohn zahlen. Pflichtpraktika im Studium sind davon ausgenommen.
Werkstudenten-RegelnSozialabgaben
Pflichtpraktika sind weitgehend von Sozialabgaben befreit. Freiwillige Praktika gelten ab einer gewissen Dauer als reguläre Beschäftigung, dann fallen meist Beiträge an.
Versicherung prüfenInternationale Studierende
Studierende von außerhalb der EU dürfen 140 volle oder 280 halbe Tage im Jahr arbeiten (seit März 2024, zuvor 120/240). Ein Werkstudentenvertrag passt meist in diesen Rahmen — prüfe die genauen Grenzen auf deinem Aufenthaltstitel.
Studieren in Deutschland
