Working Student - Support SAP Service & Change Management (f/m/div)

#WeAreIn to create tiny chips and big careers. The future won’t wait... why should you? Join us and make a difference. Whether you join as a student, intern, or trainee, you'll be part of something real - real projects, real impact, and real opportunities to grow. Are you in?

Your Role

Key responsibilities in your new role

• Teamwork is dreamwork: Actively support the activities of the SAP Service Management team around service delivery, change management and service management
• Support service governance: Help ensure adherence to service management processes, standards, and best practices
• Ensure service quality: Review, validate, and document SLA reports, including causal and root cause analyses to improve service performance
• Data-driven insights: Build and enhance service reports and support the preparation of management-level insights
• Shape the future of services: Contribute to initiatives integrating AI into SAP service management processes
• Team up for best results: Collaborate closely with both internal and external teams
  
  

Your Profile

Qualifications And Skills To Help You Succeed

• Study field: You are currently studying Business Informatics, Computer Science or a similar field – first-year students are also welcome to apply
• Interests: Highly motivated to learn more about SAP Service Processes and demonstrate self-initiative
• Way of working: Organized, methodical, and enjoy working as part of a team
• Personality: Strong communication skills and eagerness to collaborate in a dynamic environment
• Experience: Experience with MS Office, especially PowerPoint and Excel; if not, you’re a fast learner who can quickly acquire the necessary skills
• Language skills: Very good command of English, both written and spoken; German is a plus
  
  

Please attach the following documents to your application:

• CV in English
• Certificate of enrollment at university
• Latest grades transcript (not older than 6 months)
• High school report
  
  

Important information:

• Working part-time: The focus is on studies. That’s why working as a student employee during lecture period is limited to a maximum of 20 hours per week.
• Proper students (according to the German law) are welcome: To work as a student employee with us, you must be enrolled at a university and not have completed all of your exams or modules for your degree programme. You must not be in a semester of leave. We look forward to welcoming you to our team for at least 6 months.
• You should live close to the site: For good collaboration, it is important to us that you can come to the office regularly to integrate to the team.
  
  

Contact:

Mafalda Porto

#WeAreIn for driving decarbonization and digitalization.

As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.

Are you in?

We are on a journey to create the best Infineon for everyone.

This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills. Learn more about our various contact channels.

We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting.

Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.

Click here for more information about Diversity & Inclusion at Infineon.