Working Student – Customer Success & Finance

Department: Customer Success & Finance

Location: Berlin / Hybrid

Employment type: Working student (20 hours per week during term time)

About Halon

At Halon, we’re shaping the future of business-critical email communication. Our innovative Dynamic Email Operations technology provides the foundation for secure, reliable and scalable email infrastructure trusted by businesses worldwide.

As a growing international technology company, our dedicated team continuously develops our solutions and delivers the best possible service to our customers.

We’re looking for a motivated working student to support our Customer Success and Finance teams, gain experience in both areas and actively contribute to our day-to-day business processes.

Your responsibilities

You’ll support our Customer Success and Finance teams in their daily operations, gaining valuable insights into the commercial and customer-facing processes of an international technology company.

Customer Success

• Support the Customer Success team with administrative and operational tasks
• Maintain customer and contract data in Salesforce and assist with the migration to HubSpot
• Assist with preparing quotes and processing contract renewals in coordination with Finance
• Communicate with existing customers and help respond to general customer enquiries
• Assist with preparing reports, analyses and presentations

Finance

• Support invoicing and day-to-day accounts payable (AP) and accounts receivable (AR) processes in NetSuite
• Maintain and update financial, billing and general ledger data in NetSuite
• Assist with balance sheet and bank reconciliations
• Help prepare the weekly payment run

Your Profile

• You’re currently enrolled at a university, ideally studying business administration, economics or a related subject
• You’re interested in customer support, commercial operations and finance
• You work in a structured, accurate and independent manner
• You’re communicative, reliable and enjoy working as part of a team
• You have good Microsoft Office skills, particularly in Excel
• You have a good command of German and English
• Previous experience in Customer Success, Finance or with CRM and ERP systems such as Salesforce and NetSuite is a plus, but not essential

What we offer

• Valuable experience across Customer Success and Finance at an international technology company
• Flexible working hours that fit around your studies
• Hybrid working, with the option to work partly from home
• An international, open and supportive team
• Flat hierarchies, quick decision-making and room for your own ideas
• 30 days of annual leave based on a five-day working week, pro-rated according to the number of days you work per week