Working Student IT Operations & Infrastructure (m/f/d)

Your role

As a Working Student IT Operations & Infrastructure (m/f/d), you will help us operate, improve, and secure our internal IT environment. You will work closely with a small team of fewer than 10 people and support our Windows-based setup across end-user support, infrastructure, and cybersecurity topics.

You collaborate with external cybersecurity and IT experts to ensure best practices are implemented and maintained.

Your main responsibilities

• Provide first-level and selected second-level IT support for employees.
• Set up and maintain Windows-based laptops, desktops, peripherals, and on‑premises Windows servers.
• Support VPN setup and secure remote access for employees, including two‑factor or comparable additional authentication.
• Assist with Microsoft 365 support (Outlook, Teams, SharePoint, OneDrive) and the effective use of Microsoft Copilot AI agents for internal productivity and IT workflows.
• Apply and promote practical IT security best practices in daily operations.
• Assist with infrastructure improvements, small automation tasks (e.g. scripting), and clear technical documentation.

Your profile

• Must be enrolled at a university in Germany in Computer Science, Information Technology, Engineering, or a comparable field.
• Hands-on experience in IT operations at a Windows-only environment and practical familiarity with Microsoft 365.
• Familiarity with cybersecurity basics, VPN setup, and remote-access tools.
• Practical experience working with AI agents and local AI services.
• Basic scripting or automation skills, Python and PowerShell.
• Structured and reliable working style with confident communication tone.
• Fluent English and business-professional German skills.

Working conditions

• Working student (Werkstudent) position with Emascale GmbH.
• Regular on-site presence required at the Munich office, near Laim S-Bahn station; hybrid work possible by agreement.
• Up to 20 hours per week during lecture periods.
• Initial contract term of 6 months, Start date by 15 November.
• Valid university enrollment required for the full contract period.