Working Student Customer Service

Department: Customer Support

Location: EMEA-Germany-exocad

Description

About exocad

exocad GmbH is a leading dental CAD/CAM software provider, dedicated to advancing digital dentistry through innovative solutions. As part of Align Technology, we offer a dynamic and international work environment with a strong focus on collaboration and innovation.

Key Responsibilities

• Creation and issuance of training and webinar certificates for partners and participants
• Maintenance and administration of training participant records
• Processing and handling of returned or corrected certificates
• Handle general back-office tasks
• Report to the Team Leader Customer Service

Skills, Knowledge & Expertise

• High school education or equivalent
• Minimum 1 year of relevant experience
• Good knowledge of Microsoft Office
• Strong customer and service orientation
• Team-oriented, flexible, and communicative
• Professional and friendly demeanor
• Fluent German (C1 or native level)
• Good English skills (written and spoken)
• Additional languages are a plus

Job Benefits

• Exciting and varied tasks in a dynamic and growing software company
• Flat hierarchies and fast decision-making
• A positive working environment that values both freedom and responsibility
• Strong team spirit and a very pleasant atmosphere
• Modern offices, workstations and the latest technologies
• Flexible working hours
• Training and development opportunities
• Company events
• Sports activities and work-life balance initiatives
• Free drinks, fruit and snacks
• Canteen with in-house cook
• Good transport connections
• JobTicket / JobRad

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Equal Opportunity Statement

Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.