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Working Student Customer Service (m/w/d)

exocad19 hours agoWorking Student
On-siteEnglish requiredGerman requiredOperationsCustomer Service

Required skills

Microsoft Office

Job description

exocad posted this role. Below, we break down what it means for a working student in Darmstadt: your weekly hours, take-home pay and visa limits.

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Description provided by exocad

For strengthening at our headquarters in Darmstadt we are looking for you as a

Working Student Customer Service (m/w/d)

Main Responsibilities:

  • Creation and issuance of training and webinar certificates for partners and participants
  • Maintenance and administration of training participant records
  • Processing and handling of returned or corrected certificates
  • Handle general back-office tasks
  • Report to the Team Leader Customer Service

Requirements:

  • High school education or equivalent
  • Minimum 1 year of relevant experience
  • Good knowledge of Microsoft Office
  • Strong customer and service orientation
  • Team-oriented, flexible, and communicative
  • Professional and friendly demeanor
  • Fluent German (C1 or native level)
  • Good English skills (written and spoken)
  • Additional languages are a plus

We offer:

  • Exciting and varied tasks in a dynamic and growing software company
  • Flat hierarchies and fast decision-making
  • A positive working environment that values both freedom and responsibility
  • Strong team spirit and a very pleasant atmosphere
  • Modern offices, workstations and the latest technologies
  • Flexible working hours
  • Training and development opportunities
  • Company events
  • Sports activities and work-life balance initiatives
  • Free drinks, fruit and snacks
  • Canteen with in-house cook
  • Good transport connections
  • JobTicket / JobRad

Our Mission

exocads mission is to make high-quality dental restorations accessible to everyone. At exocad, you will work on products that improve peoples quality of life every day. exocad offers a highly interesting work environment within one of the leading software companies in the dental industry. You will be part of a highly qualified team and have the opportunity to actively shape management and development processes—while benefiting from a very attractive compensation package.

Want to join?

If this position excites you and fits your qualifications and professional goals, we look forward to receiving your application.

Please use our online form to apply:

Online application

For questions, please contact us:

exocad GmbH Selina Schilling Rosa-Parks-Str. 2 64295 Darmstadt E-Mail: [email protected]

  • The job title does not mean the male variant, but stands for the gender-neutral designation of the profession. People are welcome regardless of gender, origin, sexual orientation and religion.

Working student essentials

What this Operations working student role in Darmstadt means for you: the weekly-hours rules, the social-contribution perks, and what international students should check before applying.

Weekly hours

Working students may work up to 20 hours a week during the semester and full-time during the breaks. Staying within this keeps your student status and the Werkstudent benefits.

Working student rules

Social contributions

Under the Werkstudentenprivileg you're exempt from health, care and unemployment insurance contributions — only pension insurance applies. That leaves more net pay than a regular job.

Check your insurance

International students

Non-EU students can work 140 full or 280 half days per year (raised from 120/240 in March 2024). A working student contract usually fits within this — confirm the exact limits printed on your residence permit.

Studying in Germany

Frequently asked questions

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