Social Media & Community Manager (all genders) - Working Student

Do you want to be the voice that connects a global community of professional photographers?

Are you ready to master the balance between reliable social media execution and genuine community engagement using the latest AI tools?

...then you are our perfect match!

Prepare for a steep learning curve in a high-growth SaaS environment where you’ll see the direct impact of your work on our global photographer community from week one.

What You'll Do

• Social Media Publishing: You create, schedule, and publish content planned by our campaign owners across Facebook and Instagram. You’ll adapt material for format, crop, and captioning to ensure it hits the mark every time.
• Community Support: You are the heartbeat of our Facebook community—answering routine threads, welcoming new members, and ensuring no question sits unanswered.
• Smart Routing: You’ll identify questions that need deep product knowledge and route them to the right internal experts, ensuring our photographers get the answers they need.
• AI-Enabled Workflow: You’ll use our internal AI tools to draft replies and find help center resources faster, keeping our tone consistent while maintaining a human touch.
• Team Support: You’ll pitch in on smaller marketing tasks and German-language content support, working closely with the Community & Education Manager.

What You'll Bring

Experience

• You are currently enrolled at a university with at least one year of study remaining, ideally in Marketing, Communications, or a related field.
• Ideally, you have already held a working student position in a marketing or social media environment.
• You have a proven track record of being reliable and self-organized.

Skills

• Bilingual Excellence: You are fluent in German and have strong professional English skills.
• Platform Native: Instagram and Facebook are second nature to you; you understand how to adapt content for different audiences.
• Communication Speed: You write clearly, quickly, and can adapt your tone to match the GotPhoto brand.
• AI Curiosity: You are eager to work with AI tools to augment your productivity.

Mindset

• The Reliable Executor: You take pride in "keeping the lights on" and ensuring publishing schedules are met without being chased.
• Customer Obsession: You genuinely enjoy being helpful and making community members feel heard and valued.
• Bias to Action: You don't wait for instructions when you see a comment that needs routing or a post that needs a quick caption tweak.

Why You’ll Love Life at GotPhoto

• Best of Both Worlds: We live and breathe a flexible hybrid model. Our beautiful office at Hausvogteiplatz is our vibrant Berlin hub for collaboration, but you have the freedom to leverage the setup that works best for you.
• Work from (Almost) Anywhere: We believe in flexibility that respects your lifestyle. Once you have completed your probation, you have the option to work remotely from within Europe for up to 40 days per year. Whether you are visiting family or simply seeking a change of scenery, we support a work-from-anywhere culture that helps you stay inspired.
• Recharge & Unwind: We value your downtime. You start with 26 days of leave, plus we love to top that up with additional discretionary "X-days" to make sure you’re truly rested.
• Multicultural & Inclusive Team: We thrive on diverse perspectives. Our international team fosters a culture of mutual respect and professional exchange, ensuring that fresh ideas and tolerance are at the heart of everything we build together.
• Fuel Your Growth: We’re big on learning. You’ll get a dedicated education budget to explore new ideas and grow professionally.
• Exclusive Employee Discounts: Get more for your money with access to the "Benefits at Work" platform, offering significant discounts on top global brands.
• Your Benefits, Your Choice: Through Probonio, you get a monthly budget to spend on what matters to you—whether that’s your public transport pass or other flexible perks that fit your lifestyle.

What Matters to Us

Research shows that candidates from underrepresented backgrounds may refrain from applying for positions if they feel they don't meet all qualifications. We strongly encourage you to apply if you’re interested: we're excited to discover how your distinctive experience can enhance our team!

We work as one team. Wherever you come from. However, you identify. We believe in equal opportunities.