Working Student – Ecommerce, Shop Management & Customer Experience (f/m/x)

Deine Aufgaben

We're looking for a Working Student to join our Ecommerce / Customer Experience team. You'll help run and improve our Shopify store day to day, work closely with Onsite Marketing and Creative on how products and campaigns show up to customers, and contribute to a shop experience that's fast, clear, and genuinely enjoyable to use.

What you'll do

• Shop management: maintain and continuously improve content, product presentation, and merchandising within Shopify.
• Customer experience: monitor the shopping journey end to end, flag friction points, and help resolve issues that affect customers.
• Cross-team collaboration: work closely with Onsite Marketing and Creative to align product presentation with campaigns and brand standards.
• Campaign support: help plan and execute onsite marketing measures and campaigns in coordination with the Marketing team.
• Data-driven decisions: use reports and analytics to identify opportunities and translate them into customer-oriented actions.
• Product delivery: support the feature pipeline — gather requirements, write user stories, help ensure release quality, and measure outcomes of changes.
• First point of contact: serve as an additional contact for shop-related bugs and urgent issues.

Dein Profil

What we're looking for

• You're a student or recent graduate in business, marketing, e-commerce, digital innovation, or a related field.
• You have a strong affinity for e-commerce, and combine analytical thinking with creativity.
• You pick up complex tasks with multiple variables and a degree of uncertainty quickly and confidently.
• You work proactively, independently, and are comfortable taking ownership of your work.
• You enjoy working in a team and can present your ideas clearly and with confidence.
• You have excellent written and spoken English.
• Nice to have: strong written and spoken German.
• Nice to have: hands-on experience with Shopify or similar e-commerce platforms, and analytics tools.

Warum gitti?

• 26 vacation days to start — and one more for every full year you stay with us, up to 30 days. Because rest is part of doing good work.
• A charity day, just for you — one paid day per year to give back however feels right to you. Solo or with your team. Your call.
• €70 monthly gitti product voucher — yes, really. Stock up on your favourites or try everything new. You deserve it.
• €50/month wellness budget — choose between Urban Sports Club, ClassPass, or Wolt. No top-up needed, just pick what fuels you.
• Deutschlandticket, on us — we cover your public transport costs. Better for you, better for the planet. Conscious commuting starts here.
• Company pension with a 20% employer top-up — we invest in your future because you invest in ours. Save smarter, not harder.
• Hybrid & flexible working — we come together at least 3 days per week in our Berlin office to collaborate and connect. Beyond that, work from home or remotely as your role allows.

gitti’s company culture implies that all qualified applicants are considered for positions regardless of race, ethnic origin, gender, age, religion or belief, marital status, gender identification, sexual orientation, or disability.

Über uns

WE ARE CONSCIOUS BEAUTY PIONEERS.

WIR STEHEN FÜR PRODUKTE, DIE BESSER FÜR UNS MENSCHEN UND DEN PLANETEN SIND.

Die Conscious Beauty Brand aus Berlin wurde von Jennifer Baum-Minkus mit einer klaren Mission gegründet: eine neue Ära in der Beauty-Industrie einzuläuten, mit Produktinnovationen, die besser für den Planeten und uns Menschen sind.Die Marke steht für eine bewusste und ganzheitliche Herangehensweise an Beauty, die auf positiven Wandel setzt. Seit Gründung sorgt gitti dafür, die Grenzen der Branche durch Innovation in Richtung Zukunft zu verschieben: von der Auswahl sicherer Inhaltsstoffe über die Entwicklung leistungsstarker Formeln und nachhaltig gestalteter Verpackungslösungen. gitti setzt sich zudem stark für das Neudenken von Beauty-Standards ein und spricht sich für Diversität und Inklusion aus. Die enge Verbindung zwischen Natur und Wissenschaft ist die Basis für alle gitti Produkte. Bei der Entwicklung legt gitti Wert auf den höchstmöglichen Einsatz von Inhaltsstoffen natürlichen Ursprungs und ergänzt diese durch sorgfältig ausgewählte, hochwirksame funktionale Inhaltsstoffe. Bekannt wurde gitti durch seine wegweisenden Produktinnovationen. Von Nagellack auf Wasserbasis und einem 100% natürlichen Nagellackentferner bis hin zu Make-up und Pflege - die Marke steht dafür, natürliche Inhaltsstoffe mit leistungsstarken Formeln zu vereinen. Alle Produkte sind dabei stets vegan und PETA-zertifiziert. So hat gitti sich im Laufe der Jahre zur beliebten Multikategorie-Beauty-Marke entwickelt, die Kund:innen weltweit begeistert.

Find out more about who we are and what we stand for here.

Are you ready to revolutionize the beauty industry with us?

We cannot wait to meet you!