Customer Success Intern, 6-month (German-Speaker)

• Munich, Germany
• Berlin, Germany
• Dusseldorf, Germany
• Commercial
• Internship

Customer Success Intern, 6-month (German-Speaker)

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Job ID: r20965

What You'll Do:

As a Customer Success Intern, you will support our Customer Success team in managing and growing relationships with retail eCommerce partners across the DACH region. During your internship, you will gain hands-on experience in client success, retail media, business analytics, and partnership management while working closely with cross-functional teams including Sales, Analytics, Operations, Product, and Technical Solutions.

• Support the Customer Success team in managing a portfolio of retail eCommerce partners
• Monitor and analyse retailer performance metrics, identifying trends and providing actionable insights to support business growth
• Assist in preparing business reviews, performance reports, and client presentations
• Help identify opportunities to improve retailer satisfaction, engagement, and long-term partnership success
• Collaborate with Analytics, Demand, Product, and Technical teams to ensure successful execution of customer initiatives
• Participate in strategic discussions around retailer growth, adoption of new solutions, and revenue opportunities
• Assist with market research, competitive analysis, and the development of customer success best practices
• Contribute to process improvement projects, documentation, and operational excellence initiatives

Who You Are:

• Currently enrolled in a Bachelor's or Master's degree program and available for a full-time, 6-month internship based in Munich, Düsseldorf, or Berlin
• Fluent in German and comfortable communicating in English in a professional environment
• Interested in Customer Success, Account Management, Retail Media, eCommerce, Digital Advertising, or AdTech
• Strong analytical mindset with the ability to interpret data and derive meaningful business insights
• Organisational skills with strong attention to detail and the ability to manage multiple priorities
• Comfortable working with cross-functional teams in a fast-paced and international environment

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!

Who We Are:

We’re Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.

At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.

We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics.

What We Offer:

🏢 Ways of working – Our hybrid model blends home with in-office experiences, making space for both.

📈 Grow with us – Learning, mentorship & career development programs.

💪 Your wellbeing matters – Health benefits, wellness perks & mental health support.

🤝 A team that cares – Diverse, inclusive, and globally connected.

💸 Fair pay & perks – Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.

Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.

Perks & Benefits for all Criteos.

Happy people make healthy teams, so we value employee well-being above all else. Discover the perks & benefits we offer all our Criteos!!

Ways of Working

Trust and flexibility are at our core, so is the power of being together. Our hybrid model blends empowerment with shared in-person experiences, making space for both. We believe this is the most valuable way to foster collaboration in a way that helps us grow, together.

View more

Learning & Career Development

As your skills multiply, opportunities do too. So, we care to help you nurture your potential, identify new goals, and define what you want out of your career. Discover how we have diversified our learning resources and training catalog for you to shape greater opportunities. You care for your career growth, and we do too.

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Corporate Social Responsibility

We care to build an open future for our community and beyond. Discover how our people fuel our Corporate Social Responsibility from the bottom up, embracing but also embodying and promoting values of diversity, equity, and inclusion through everything they do. Together, we strive to build a future that truly includes everyone.

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Great people shape greater opportunities.

At Criteo, we believe great people and reliable products are essential to build an open future for all.

Everything you need to know about our culture, vision, values, and how we live them with people, both in and out of Criteo, is in our Culture Book. Discover who we are, what we do, and how we act as a company and as Criteos!

Our culture

Meet our Criteos in Germany!

Being both a stimulating cultural hub and a dynamic tech center, Berlin was quite logically an attractive location for Criteo. Across Germany, you can also find our Criteos in the virtual hub of Munich. Our teams work hand in hand to develop cutting-edge solutions for our clients, all while enjoying the vibrant culture and rich history of these two exciting cities.

Find out more

The Future is Yours.

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Job ID: r20965

What You'll Do:

As a Customer Success Intern, you will support our Customer Success team in managing and growing relationships with retail eCommerce partners across the DACH region. During your internship, you will gain hands-on experience in client success, retail media, business analytics, and partnership management while working closely with cross-functional teams including Sales, Analytics, Operations, Product, and Technical Solutions.

• Support the Customer Success team in managing a portfolio of retail eCommerce partners
• Monitor and analyse retailer performance metrics, identifying trends and providing actionable insights to support business growth
• Assist in preparing business reviews, performance reports, and client presentations
• Help identify opportunities to improve retailer satisfaction, engagement, and long-term partnership success
• Collaborate with Analytics, Demand, Product, and Technical teams to ensure successful execution of customer initiatives
• Participate in strategic discussions around retailer growth, adoption of new solutions, and revenue opportunities
• Assist with market research, competitive analysis, and the development of customer success best practices
• Contribute to process improvement projects, documentation, and operational excellence initiatives

Who You Are:

• Currently enrolled in a Bachelor's or Master's degree program and available for a full-time, 6-month internship based in Munich, Düsseldorf, or Berlin
• Fluent in German and comfortable communicating in English in a professional environment
• Interested in Customer Success, Account Management, Retail Media, eCommerce, Digital Advertising, or AdTech
• Strong analytical mindset with the ability to interpret data and derive meaningful business insights
• Organisational skills with strong attention to detail and the ability to manage multiple priorities
• Comfortable working with cross-functional teams in a fast-paced and international environment

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!

What We Offer:

🏢 Ways of working – Our hybrid model blends home with in-office experiences, making space for both.

📈 Grow with us – Learning, mentorship & career development programs.

💪 Your wellbeing matters – Health benefits, wellness perks & mental health support.

🤝 A team that cares – Diverse, inclusive, and globally connected.

💸 Fair pay & perks – Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.

Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.

At Criteo, we believe great people and reliable products are essential to build an open future for all.

Everything you need to know about our culture, vision, values, and how we live them with people, both in and out of Criteo, is in our Culture Book. Discover who we are, what we do, and how we act as a company and as Criteos!

Being both a stimulating cultural hub and a dynamic tech center, Berlin was quite logically an attractive location for Criteo. Across Germany, you can also find our Criteos in the virtual hub of Munich. Our teams work hand in hand to develop cutting-edge solutions for our clients, all while enjoying the vibrant culture and rich history of these two exciting cities.