Intern (m/f/d) Process Excellence Technology

As an intern, you will play a vital role in supporting our Global Quality and Process Excellence team. You will have the opportunity to work closely with diverse teams, applying your analytical skills to track project progress and generate valuable insights.

Responsibilities

• Assist in planning, coordinating, and executing strategic Quality & Process Excellence initiatives for our 2030 strategy
• Conduct analyses and provide insights to support solution design, focusing on customer needs and internal efficiency
• Create comprehensive reports by collecting, validating and presenting critical data for stakeholders
• Monitor project progress, identify risks and propose mitigation strategies to ensure smooth operations
• Explore digitization opportunities, identify areas for automation/standardization and advocate for scalable solutions
• Collaborate with cross-functional teams to maintain transparency, alignment and continuous improvement
• Conduct independent research on assigned tasks and contribute to project governance, including meeting preparations and status updates
• Foster a culture of data-driven decision-making with a professional and service-oriented mindset and engage in proactive learning, seeking personal development opportunities within the team

Qualifications

• Excellent written and spoken English skills, with German proficiency being an advantage
• Proficiency in MS Office, particularly PowerPoint and Excel, for data analysis and presentation
• Strong analytical abilities to simplify complex topics and present clear, actionable recommendations
• Prior experience in Sales, Customer Service, or process automation is desirable
• A reliable team player with a cooperative attitude, awareness of guidelines and a proactive approach, as well as a passion for process excellence and a desire to contribute to strategic initiatives
• Curiosity, receptiveness to learning and motivation for personal growth are essential
• Availability to start immediately for a 6-month internship with the potential for extension up to 12 months
• Excellent communication and interpersonal skills for effective collaboration, as well as a self-starter attitude and the ability to work independently on assigned tasks

We offer

• Be a part of our Student community: meet other students and exchange ideas during our Student Lunch & Coffee Breaks
• If flexibility is important to you: choose the working hours that best fit your college schedule
• Work with us directly in the heart of Hamburg at the Binnenalster or mobile at home
• Of course, we also take care of your physical well-being: in our company restaurant we offer yummy dishes for small and large appetites
• Take part in our company sports activities such as table tennis, dragon boat racing and yoga. And if you're in the mood for music, why not join our band?
• Attractive training programs and excellent career opportunities complete your experience

About Us

With a fleet of 313 modern container ships and a total transport capacity of 2.5 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 14,000 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.7 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 133 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 21 terminals in Europe, Latin America, the United States, India and North Africa. Around 3,000 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities.