Your tasks

Engage in the intersection of security and business, providing support for valuable situational awareness.
Assist in the exploitation of data and intelligence, enabling organizations to better understand their environment and take informed decisions.
Contribute to translating analytical outputs into actionable recommendations tailored to customer needs.
Collaborate closely with internal teams, partners, and customers to ensure effective responses to emerging situations.
Support customer success activities, including onboarding, communication, feedback loops, and continuous value delivery.
Help ensure a seamless customer experience across the ecosystem by supporting customer service and engagement efforts.
Contribute to building strong, trust-based relationships with customers and partners.
Foster a sense of unity within the community by sharing insights, best practices, and expertise.

About The Job

Creolytix, the trailblazing startup pioneering the first multi-source, multi-tenant managed one-stop safety and security platform, is currently seeking Working Students to join our dynamic team.

In this role, you will actively contribute to creating measurable value and impact for our customers and the wider community. You will support global analytical exploitation, orchestration, and collaboration along the entire value chain—working closely with internal teams, partners, and customers.

A key part of your mission will be to strengthen customer success, ensuring that insights are not only generated but effectively translated into meaningful outcomes, high customer satisfaction, and long-term value creation across our ecosystem.

You

What you bring:

Enthusiasm, curiosity, and a strong analytical and growth mindset.
A passion for innovation, problem-solving, and creating real-world impact.
Strong analytical skills with the ability to translate complex data into actionable insights.
A customer-centric mindset, with an interest in understanding user needs and driving satisfaction.
Strong communication skills and the ability to collaborate across teams and stakeholders.

Requirements:

Currently enrolled in a university program, preferably in Business, Security Studies, International Relations, or a related field.
Strong interest in security, business analytics, and their intersection.
Interest or initial experience in customer success, customer support, or stakeholder management is a plus.
Excellent communication skills, both written and verbal, in English.
German language skills are highly desirable and strongly preferred for effective customer interaction.
Additional languages are a plus.
A proactive approach with a strong sense of ownership and responsibility.
Flexibility and adaptability to thrive in a fast-paced startup environment.

Your future team

Why us?

Join a pioneering startup and gain hands-on experience shaping the security landscape.
Work in a collaborative environment that values creativity, ownership, and impact.
Gain exposure to customer success, analytics, and real-world application of intelligence-driven insights.
Be part of a culture that embraces growth and offers the opportunity to make a lasting impact.

About Us

What we do:

F24 is Europe’s leading Software-as-a-Service (SaaS) provider for resilience. More than 5,500 customers worldwide rely on F24’s digital solutions, which support companies and organisations through all areas of resilience. Solutions cover business messaging and service notification, emergency and mass notification, incident and crisis management, as well as governance, risk and compliance.

F24 supports customers in virtually every sector ranging from energy, healthcare, industry, finance, IT, tourism and aviation to a wide variety of public organisations. Many years of international experience have made F24 experts in improving resilience with digital solutions.

The company was founded in 2000 in Munich, where F24 AG’s head office is still located. Today, F24 supports companies and organisations in more than one hundred countries, via more than 20 locations in Europe and beyond. The F24 AG Board of Directors consists of F24 co-founder Christian Götz and the spokesperson Dr. Jörg Rahmer.

Find out more about working at F24 here.

Good reasons to work at F24:

Have a tangible impact! Work in an agile environment where you make an important contribution to the success of our customers and the future of our company.
Become part of our established company with an inspiring culture, flat hierarchies and our open, honest, innovative and supportive team!
Grow with us: We are a company on the road to success, experiencing steady international growth. You have the opportunity to help shape our development.
Take advantage of our flexible working model: We rely on a combination of presence in our offices and work from home. This way we strengthen our team spirit and at the same time gives you the opportunity to achieve the best possible balance between private and professional life.

F24

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