Internship Strategy & Communication (m/w/divers)

Do you want to help shape the future of loyalty at Europe's largest frequent flyer program? Join our team at Miles & More! You will actively contribute to our corporate strategy and program development, analyze loyalty trends, and create inspiring communication to engage our employees and stakeholders.

Tasks

Join our Program Development and Strategy & Transformation team to shape our corporate strategy, loyalty benchmarks, and E2E-product teams. We seek a candidate with a strong interest in loyalty.

• Market Intelligence Support: Competitive benchmarks and trend analyses within the loyalty and frequent flyer program (FFP) landscape to identify strategic growth potential.
• Transformation Assistance: Supporting our internal program to foster an end-to-end mindset and helping to bridge functional silos during the transition to empowered product teams.
• Strategy Visualization: Helping to translate complex corporate strategy initiatives into appealing presentations for various stakeholders.
• Internal Communication: Co-development of inspiring communication formats to ensure strategy alignment and engagement across employees.
• Process Coordination: Providing operational support for the continuous strategy process and assisting in the coordination with stakeholders across Lufthansa Group.
  
  

Benefits

• Subsidized public transport
• Cafeteria
• Hybrid working possible
• Special deals with selected partners
• Regular network meeting
• Free parking
• Mentoring
  
  

Requirements

• Enrollment as a student for the entire duration of the internship, or currenthly in a gap year between Bachelor’s and Master’s studies.
• At least in the third semester of studies at the start of the internship.
• Strong interest in loyalty marketing, ideally with a focus on frequent flyer programs.
• Very good analytical skills, conceptual thinking, and a structured, independent approach to work.
• Ability to translate complex information into clear, structured text and visual formats
• Confident use of Microsoft Office (particularly Word, Excel, and PowerPoint).
• Business‑fluent English skills as well as at least basic proficiency in German.
  
  

Contact

myjob@milesandmore.com