InternshipEnglish
Operations Intern for September 2026
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On-site
Quick summary
Languages
English requiredGerman is a plus (not required)
Required skills
ERP system
Job description
What You Will Do
- Work closely with the Operations team to respond to customer inquiries through several channels (Email, Social, and Telephone), delivering world class, luxury customer service to Aeyde clients.
- Take ownership of each customer journey, resolving cases through accurate, appropriate and personalised solutions that enhance brand loyalty.
- Proactively track and monitor B2B outbound orders for our European and Global partners, maintaining accurate records of delivery and go-live dates in the ERP system.
- Help the supply chain management team to support them in their day-to-day and be flexible on taking on new challenges.
- You are currently enrolled at a university and seeking a 6-month mandatory internship as part of your academic program.
- You are pursuing studies in Business, Supply Chain, Fashion Management, or a related field.
- You thrive in fast-paced environments and enjoy collaborating across multiple teams.
- You have strong organizational skills and a keen eye for detail.
- You communicate fluently in English; German skills are a plus.
- You bring a friendly, proactive, and independent approach to your work.
- You are legally eligible to work in Germany.
- Start: September 2026
- A bright and spacious design office in the heart of Berlin embodying our brand values and focusing on employee well-being.
- A unique chance to shape our company’s future and build a global brand, all within a motivating, international work environment with employees of 14+ nationalities.
- A high level of responsibility, creative freedom, and the opportunity to bring your originality, ideas, and independence to life.
- One farewell gift voucher, to be used on Aeyde footwear and accessories.
- Subsidized Urban Sports Club membership, Berlin Public Transport pass or German language class.
- 12 days of holidays within your 6 month internship.
- Regular team events include our Christmas and Summer Party as well as extraordinary monthly team lunches.
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